Quality Management Department

Quality Management Department acts as a resource unit that supports all departments and functions in actualizing the hospital mission and values towards reaching its vision and goals.

The Leaders support Quality Improvement activities through the planned coordination and communication of the results of measurement activities related to Quality Improvement initiatives and overall efforts to continually improve the quality of care provided. This sharing of Quality Improvement data and information is an important leadership function.

The Quality Improvement and patient safety Committee identifies and defines goals and specific objectives to be accomplished each year.

These goals include training of clinical and administrative staff regarding both continuous quality improvement principles and specific quality improvement initiative(s). Progress in meeting these goals and objectives is an important part of the annual evaluation of quality improvement activities.


MISSION STATEMENT

The Quality Management Department is dedicated to drive continuous improvement within the Al Yousif Hospital by adhering to and achieving nationally recommended standards and by fostering an environment of trust, respect, excellence, commitment, credibility ,openness and integrity.


VISION STATEMENT

Deployment & provision of quality culture within Al Yousif Hospital, and Providing an atmosphere that supports and promotes education, growth and ongoing development and to become a leading health care provider in eastern providence.


VALUES STATEMENT

The values which will be foremost in the conduct of Al Yousif Hospital are based on ISLAMIC ETHICS and includes Quality in Caring, Service, Integrity, Innovation, Responsibility and Teamwork.


Consistent with this mission, our goal is to provide care that is:

(DIMENSIONS OF QUALITY)


Safe - Avoiding injuries to patients from the care that is intended to help them.

Effective - Providing services based on scientific knowledge to those who would benefit, and refraining from providing services to those not likely to benefit.

Patient Centered - Providing services based on scientific knowledge to those who would benefit, and refraining from providing services to those not likely to benefit.

Timely - Reducing waits and potentially harmful delays.

Patient Centered - Providing services based on scientific knowledge to those who would benefit, and refraining from providing services to those not likely to benefit.

Efficient - Avoiding waste, including waste of equipment, supplies, ideas and energy.

Equitable - Providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status.


Al Yousif Hospital have selected the following safety goals to be achieved through education and monitoring.

  1. Improve accuracy of patient identification
  2. Improve the effectiveness of communication among care givers
  3. Improve safety in using medication
  4. Eliminate wrong-site, wrong-patient, wrong procedure surgery
  5. Reduce the risk of health care-associated infections
  6. Reduce the risk of patients harm resulting from falls

To achieve this goal, all employees of our hospital will participate in ongoing and systematic quality improvement efforts. Our quality improvement efforts will focus on direct patient care delivery processes and support processes that promote optimal patient outcomes and effective business practices.

 



Dr. Khan Zaheed Ali Khan
MBBS, MBA - Hospital Management
Mastering in Clinical Audit,
Edinburgh University, UK.


Quality Management Director